Ivr Categorization
Accept a User Input and determine the right category to direct the system. A variation on an Interactive Voice Response (IVR) system.
My application crashed twice today while I was using it.
Responses From Spark Variants that Implement the Core Spark (IVR Categorization)
{
"category": {
"name": "Technical Support",
"probability": 95,
"follow-up": "I\u0027m sorry to hear that. Can you provide more details about what you were doing when the application crashed?",
"user_mood": "frustrated"
}
}